Refund Policy

Customer satisfaction is important to us. If you are not happy with our service, please contact us within 24 hours of the appointment.

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We will offer one of the following options, depending on the situation:

• Re-clean: We will return to re-clean the affected area at no extra charge.

• Partial Refund: If a re-clean is not possible or satisfactory, we may issue a partial refund.

• No Refunds for Cancellations with Less than 24 Hours’ Notice.

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Refunds are considered on a case-by-case basis and are not guaranteed. To request a refund or re-clean, please email us with details and photos (if applicable).